Delete your Sirius Rider account

Email privacy@siriuscar.com with your username or registered phone number including country code, your country, and the words “Sirius Rider account deletion”. Use your account email if available; if none is linked, include the account phone number so we can verify ownership. No sign-in or app reinstall is required.

The email button opens a draft in your email app. Complete the details and send it to submit your request. If the button does not work, copy the address and email it manually. Do not send passwords, verification codes, full card numbers, or identity documents in the message.

1. Sign in to Sirius Rider.
2. Open Profile, then Privacy & Security.
3. Select Delete Account and confirm your request.

We verify control of the account and acknowledge the request, then generally complete account deletion and deletion or de-identification of eligible data within 30 days. We may contact you to complete verification or explain records that must be retained. Submitting a request does not mean deletion is immediate.

The request covers the account and its associated personal data, including profile and contact details, photo, preferences, saved addresses, dependent-passenger data, location history, trips, and communications, except for records that must be retained as described below. Eligible data is deleted or de-identified and the account is closed.

Trip, payment, tax, safety, anti-fraud, consent, dispute, legal-hold, and audit records may be retained for the period required by law or necessary to protect users and legal rights. The period depends on the record and applicable obligation; the 30-day request-processing period does not apply to all retained records. We explain applicable exceptions, reasons, and retention periods when handling your request. Access is restricted, records are not used to continue the deleted account, and they are deleted or de-identified when the retention reason ends.